Posts Tagged ‘what if’

Good Negotiators Know The Power Of “What If?”

Friday, February 4th, 2011
Image Credit Sometimes The Simplest Questions Are The Most Powerful

Sometimes The Simplest Questions Are The Most Powerful

How are your mind reading skills? Not so good? Dang – just imagine how handy that would come in during your next sales negotiation. You could just close your eyes and you’d be able to see what the other side of the table was thinking. I can’t help you get magical powers, but I might be able to do something that’s pretty close…

It turns out that asking the right questions is a powerful way to get information from the other side of the table. One question that can yield a great deal of information is the humble “what it”. You just need to know how to use it correctly…

Why Use “What If”?

Before taking the time to learn a new sales negotiating technique, we always have to take a moment and ask ourselves why we are bothering. When any negotiation starts, the other side has knowledge that we don’t have. What we’d like to be able to do is to find out what they know.

This is where the “what if” technique comes into play. The more that we can find out about things that the other side of the table knows about, the better off we’ll be.

The other reason that negotiators like to use the “what if” technique is because it has a habit of opening doors for us during a negotiation. By making what if proposals to the other side we force them to react. Based on how they react, we may discover where we have some room to take the negotiations.

How To Use “What If”?

Although using the “what if” technique is pretty much as simple as it sounds – just ask the question, there is more to it than that. Before asking the question you have to be ready for the answer that you’re going to get.

As an example, if you were negotiating with someone to purchase ball bearings then you might ask them for a quote for 10,000 ball bearings. At the same time you might also ask them for a quote for 5,000 and 15,000 ball bearings.

Effectively you are asking them “what if I bought more or less than I’m planning on”. You’ll get three different price quotes back and this should reveal a great deal of information about how the other side goes about pricing their products

.

As you start to use “what if” questions during a negotiation, you indicate to the other side that you may have some flexibility and you are trying to see if they have some flexibility also. As they respond, you’ll gain more information about how they are seeing the world and once you have this information then you’ll be able to better find a way to make a deal happen.

What All Of This Means For You

Sometimes the simplest negotiating techniques are the best. The “what if” technique is so simple that it can easily be overlooked.

Asking “what if” is an effective technique that can uncover information that would otherwise remain hidden. Additionally, it can reveal to both sides of the table additional ways for them to do business that neither may have been aware of before.

Success in negotiating means that you have the ability to discover ways to reach a deal with the other side of the table even when others can’t find a way. Using the simple technique of asking “what if” at the right time and then taking the time to listen to what the other side has to say will allow you to close more deals and close them quicker!

- Dr. Jim Anderson
Blue Elephant Consulting –
Your Source For Real World Negotiating Skills™

Question For You: What types of trade-offs do you think that asking “what if” can best uncover?

Click here to get automatic updates when The Accidental Negotiator Blog is updated.

What We’ll Be Talking About Next Time

When you are negotiating with the other side of the table, you want them to agree to your deal. In order to make this happen, you have to find a way to motivate them to “buy” what you are selling. One of the most powerful ways to make this happen is to offer them a bargain…

What If There Was No “What If” Negotiation Tactic?

Tuesday, January 13th, 2009

The "what If" Negotiating Tactic Is A Powerful Way To Get More Information

The "What If" Negotiating Tactic Is A Powerful Way To Get More Information

During a negotiation, there often arise cases where we’d really like to get the seller to give us information that they really don’t want to give to us. If only there was some way to test the other side’s willingness to settle with us. Oh, and if there was a way to also “zero in” on the seller’s lowest selling price, this would be nice also.

It turns out that such a tactic does exist – it’s called (what else) the “what if” tactic. An example of how you’d use this tactic would be if you were buying blue widgets from someone.

You’d ask the seller to give you a quote for 100, 1000, 10000, and 20000 blue widgets (sorta like asking “what if I was to buy…”). Once you have a response to your request for bids, you’ll have lots of information about their pricing scheme, any setup charges, learning experiences, and production costs.

The “what if” tactic is very powerful when used correctly. In order to help you get the most out of this tactic, here are several suggestions that can help you get information during a negotiation:

  1. What if we change the specifications?
  2. What if we change when the work is actually done?
  3. What if we buy more items than just the ones being negotiated?
  4. What if we provide the required materials?
  5. What if we increase / decrease the warranty period?
  6. What if we increase the quantity?
  7. What if we agree to a longer contract?

Now all of these suggestions are great news if you are trying to buy something. But what if you are the one doing the selling? In negotiations, everything is an opportunity.

Once you hear the buyer starting to ask “what if” type questions, you should start to be on alert to what might be coming next. Here are several ways that the seller can react to the  “what if” tactic:

  • Don’t come up with new prices “off the cuff”. Take time to plan your prices carefully.
  • Realize that not every “what if” question actually needs to be answered. You can avoid answering these types of questions by using responses such as “they won’t”, “we can’t”, or “that will be very expensive”.
  • Use the buyer’s deadline to avoid answering a “what if” question. Tell the other side that in order to answer one of their “what if” questions will require more time than they have available to negotiate.
  • If you offer a concession, then make it contingent on you receiving their order immediately.

The selling party has a counter tactic called “would you consider” which can be used in response to “what if” questions. Both of these tactics can open new negotiating possibilities that may help both parties move towards a successful solution.

Have you ever used the “what if tactic” during a registration? Did it work for you? Have you ever had this tactic used on you during a negotiation? How did you respond to it? Leave me a comment and let me know what you are thinking.