Archive for February, 2010

How To Negotiate To Buy A Car in 2010

Friday, February 26th, 2010
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The Global Recession May Make Buying A Car Easier This Year

The Global Recession May Make Buying A Car Easier This Year

Despite the fact that the world is emerging from a global recession, sometimes the need to buy a car shows up just when you least expect it. If that time has arrived for you, then maybe we should spend some time talking about what you need to do in order to successfully negotiate the purchase of your next car in 2010…

Three Phrases You Need To Know

Michael Royce has spent a lot of time researching how best to buy a car and he believes that you need to understand the difference between three different car buying terms before you first step foot inside of a car dealership:

  1. Sticker Price: this is a fake value – if the car dealership could sell the car to you for this price, then they’d be happy because this value represents a nice big profit margin for them. For you, all this value means is that you should be able to buy the car for much less than this value.
  2. Invoice Price: this is how much the car dealer paid the car manufacture for the new car. In theory, this value does not include any car dealership profit in it and so the car dealer will need to sell the car to you for more than this value. However, if the car manufacturer is offering rebates and other special offers, the car dealer may actually be buying the car for less than the invoice price.
  3. Wholesale price: for a used car, this is the price that the car dealer paid for it. If you look in used car pricing books, they will list both the wholesale price (what the dealer pays for the used car) and the retail price (what the dealer will try to sell the used car for).

Remember: It’s A Game

In order to get yourself into a proper mental state to negotiate to buy a car, you need to sit yourself down and remind yourself that you are getting ready to play a game – it’s a game with very high stakes, but it’s a game none the less.

The biggest challenge that you will face is the simple fact that in this game the other side of the table may be much better at it than you are. The car salesperson does this several times a day, every day. You might think that this gives them an insurmountable advantage over you; however, it doesn’t – most car salespersons are not that good at what they do.

Since many of them only know how to sell a car by following a script that the car dealership has provided them with, you have a fighting chance – if you change the way that the game is played, then you will have gained the upper hand in the negotiations.

Your Strongest Tactic: I Don’t Need This Deal

In sales negotiating one of the most powerful tools that we have is the ability to walk away from the deal. All too often when we are negotiating to buy a car, we forget that we have this option. We’ve spent a couple of hours at the car dealership, we’ve gotten to know the salesperson and maybe even their manager, we’ve filled out some paperwork, its really started to feel like we’re committed to doing a deal with these guys. However, that’s not the case.

The great thing about being a car buyer is that there are a lot of different places that you can buy your car from. You don’t need to complete the deal that you are working on – you can walk away at any time. The other side of the table knows this too and they will do almost anything to prevent you from leaving.

You need to clearly state that you don’t want to talk about monthly payments (that’s like dealing in “funny money”), instead you want to talk about the selling price of the car. Don’t be in a hurry or give the appearance of being desperate (even if you are!).

Make sure that you’ve done your research and know what a fair selling price for the car that you want is. For new cars it’s probably a couple of hundred dollars over the invoice price and for used cars it’s probably $400-$500 dollars over the wholesale price. Start your negotiations there and be prepared to leave if things don’t go the way you want them to.

What All Of This Means For You

Royce makes the good point that even if you do walk out of a negotiating session, leave on good terms. There’s no need to burn bridges – this is just a business deal after all, not a personal attack.

The next day call the dealership back up and see if they still want to deal. It can be amazing how seeing you walk out the door can motivate them to find ways to get closer to the price that you want to pay.

Always remember that buying a car is very much a game that you play every few years. You’ll never do it as many times as the other side of the table has done it, but if you use these suggestions, then you can make the deal work out in your favor…

What’s the one thing that you think that you must do before walking into a car dealership to negotiate to buy a car?

Click here to get automatic updates when The Accidental Negotiator Blog is updated.

What We’ll Be Talking About Next Time

Remember when every business used to view themselves as an island? This made life pretty simple for anyone doing sales negotiations – it was always us vs. them. Well, it sure looks like someone farther up the corporate ladder has been reading those business self-help books and they’ve decided that there is a better way to go about doing things: partnering

How To Negotiate A Raise In 2010

Friday, February 19th, 2010
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You Can Get Paid More Money, You Just Have To Know How To Ask For It

You Can Get Paid More Money, You Just Have To Know How To Ask For It

What Makes You Think That You Deserve A Raise?

As a new year gets underway, it might be a good time to have a talk about one of your most important types of negotiations: asking for a raise. Wait a minute: did I see you just grimace? Did you turn away? Why the reaction – it’s your paycheck after all, shouldn’t you be taking charge of how much you make?

If you are counting on getting a big raise this year, you might want to think again. The folks over at Hewitt Associates are saying that raises this year are going to be running at about 3% or so – nothing to write home about.

What you are going to want to do this year is to find a way to get in the running to get your hands on some of your company’s incentive pay. The folks at Hewitt are saying that the budgets for incentive pay are running at about 7% or so – clearly there’s more money to be had in this bucket.

A Little Strategy Goes A Long Way

If you are going to have a chance to be successful in getting more money out of your employer this year, you’re going to have to come up with a plan in order to make it happen. Robert Moskowitz has spent some time studying what needs to be done and he’s come up with some suggestions for us. Here’s what he thinks that we need to do:

  • Create A Price Tag For Yourself: Just how much are you worth in today’s market? This is a critical piece of information that you need to know. It may require a bit of research on your part: talking with head hunters, reading online and print ads for similar positions, and generally asking around within your network. With a little luck you’ll find out that you are being underpaid!
  • Boost Your Value: Every company has a different set of skills and responsibilities that they view as being the most valuable. You need to take a step back and understand what is the most important to your company: is it financial skills? Marketing skills? Selling skills? Once you know what is the most valued, you need to take steps to increase your value in these areas.
  • Get Your Head In The Game: The odds of you getting fired for asking for a raise are so slim that you need to not worry about it. Increase your feeling of self confidence by picturing yourself as being successful and don’t worry about any pushback that you might get.
  • See Into The Future: and identify what objections your boss might bring up. Make sure that when you make your request for more money you touch on these points and offer solutions to then before they are bought up.

Good Tactics Can Make All The Difference

Even before you go into your boss’ office to request a raise, there are a number of things that you can do in order to improve your odds of success. Here are a few of them:

  • It’s All About Performance: You need to spend some time creating a list of why you should get more money. Weak reasons like the length of time since you got your last raise won’t do the trick – it’s got to be based on bottom line results.
  • Documents Count: having physical proof that you have had superior job performance can be critical to making your case. This of course means that you need to have been keeping a file that shows what you’ve accomplished throughout the past year.
  • Practice, Practice, Practice: In order to prepare yourself for the big event, spend the week before you make your request practicing with yourself. This will help you to get your words straight and will allow you to prepare to deal with common feedback that you should expect.

What All Of This Means For You

Coming out of the global recession, we are all probably not being paid what we are worth. It’s time to ask for either a raise or at least a bonus.

As scary as the prospect of asking for a raise may be, there are things that you can do in order to boost your odds. Keep in mind that it’s your value to the company and your past performance that will boost your odds of getting more money in your paycheck.

It is possible to ask for a raise and get it. It just takes a bit of preparation and some good negotiating skills…!

What do you think is the #1 thing that you could do this year to get a raise or a bonus?

Click here to get automatic updates when The Accidental Negotiator Blog is updated.

What We’ll Be Talking About Next Time

Despite the fact that the world is emerging from a global recession, sometimes the need to buy a car shows up just when you least expect it. If that time has arrived for you, then maybe we should spend some time talking about what you need to do in order to successfully negotiate the purchase of your next car in 2010…

Big Mouth Negotiations: Howard Stern Vs. Sirius Radio

Friday, February 12th, 2010
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What A Fantastic Way To Do Pre-Negotiation Positioning!

What A Fantastic Way To Do Pre-Negotiation Positioning!

The Background

That Howard Stern is famous, nobody can deny. That he is paid a lot of money is another indisputable fact. Where things get interesting (from a negotiating point of view) is what happens when his current contract runs out…

If you’ve ever listened to Howard for any length of time, he’s always talking about his relationship with the Sirius satellite radio network. He’s very grateful for everything that they’ve done for him and his team; however, he’s recently been saying on the air: “I don’t think that I’m going to be re-signing.”

Clearly pre-negotiating posturing is already well underway. Howard is no dummy and he’s got a great way to communicate his negotiating position to the other side of the table via his daily radio show.

Back when Sirius hired Howard away from traditional radio, satellite radio was a new kid on the block and more of a curiosity than a viable radio network However, by hiring Howard, Sirius was able to put themselves instantly into the press and brought themselves to the attention of both new subscribers as well as investors. Since he’s been on board, Sirius has been able to add millions of new subscribers.

Howard was richly rewarded for making the jump to satellite radio – the contract that he got gave him $500M in cash and stock over five years.

The Posturing

The CEO of Sirius radio, Mel Karmazin, has been quoted as saying “It is my strong desire that we keep Howard in satellite radio on terms that are in the best interest of our shareholders.” Clearly Mel is also skilled at the pre-negotiating posturing game also.

The world has changed since Sirius hired Howard five years ago – they don’t need Howard as much today as they did back then. Sirius has been able to add other well-known talent to their lineup included most recently Rosie O’Donnell.

Now that’s all good and well, but having Howard on board is a big plus for Sirius. If he were to leave, then Sirius would probably lose subscribers. What’s interesting is that the company has changed its focus from only growth to now being more focused on profitability.

The reason that anyone can even start to talk about Howard leaving is because it’s a real possibility. The cause is pretty simple — Howard’s paycheck represents a very large expense for the company.

The Possible Outcomes

So as students of sales negotiating, what does all of this show us? Well, we’ve got two parties doing their best to clearly communicate their starting positions to the other side of the table before negotiations even begin. There are a number of different ways that this could all end up.

Although unlikely, it is possible that Howard could once again land a job on traditional airwaves. He had originally left because of the public outrage over the content of his show; however, times have changed and this might not be such a big deal any more. The challenge of “saving” traditional radio might be more than Howard can resist.

What All Of This Means For You

There is much for us to watch and learn from here: Howard wants to work less and make more money, Sirius wants him to work more for less money.

When negotiating starts, it’s almost certain that we’ll see some very interesting posturing occurring by both sides. Due to the public nature of Howard’s job, we’ll be provided with a window into the negotiations and a running commentary on how he wants us to think that he feels about the process.

Turn your Sirius radios on and get ready for some lessons in high-stakes negotiations!

Do you think that Howard Stern will stay on the air at Sirius satellite radio after his contact runs out?

Click here to get automatic updates when The Accidental Negotiator Blog is updated.

What We’ll Be Talking About Next Time

As a new year gets underway, it might be a good time to have a talk about one of your most important types of negotiations: asking for a raise. Wait a minute: did I see you just grimace? Did you turn away? Why the reaction – it’s your paycheck after all, shouldn’t you be taking charge of how much you make?