Posts Tagged ‘logic’

Is The Logic Part Of The Negotiation Process A Good Thing Or A Bad Thing?

Friday, November 18th, 2011
Image Credit When logic is involved, you have to carefully plan your next move…

When logic is involved, you have to carefully plan your next move…

A negotiation is very much like a dance, you make a move and then your move forces the other side to make a move. Once they’ve done that, then their actions force you to take some corresponding action and so on. There is a logic to all of this and where things get interesting is when we start to try to figure out if the role that logic plays is working for us or against us…

Why Logic In A Negotiation Can Be A Bad Thing

Logic – a bad thing? Who would dare to say something like that? It turns out that I would and the reason that I would is pretty simple. If you’ve ever been in a negotiating situation where the other side started to use logic to support their position, you know what I mean.

/p>When you are faced with a negotiating opponent who is prepared and equipped to use logic as one of their negotiation styles, then you’ve got a problem. Negotiations can be difficult enough without having to deal with this kind of challenge.

The reason that you can run into problems when you are confronted with lots of logic during a negotiation is because the other side now has a way to guide you to a conclusion using their logic.

What’s going to happen here is that the other side will make a request and then use logic to explain why they are making the request. It will seem like a reasonable request to you. They will then make another request that flows from the first. Once again they’ll provide the logic that is needed to support this request also.

What will happen here is that you’ll find yourself starting to be guided by the logic of their requests. Before you know what is happening, you’ll be agreeing to their requests and going along with them. The other side will have been able to use logic to gain the advantage in the negotiation and they will now be able to move you towards creating the type of deal that they want.

Why Logic In A Negotiation Can Be A Good Thing

Clearly logic can be a bad thing if the other side starts to use it against you. However, is it possible that logic could be a powerful tool if it was in your hands?

The answer is, of course, yes. In any principled negotiation you should plan on using logic as one of your tools. The trick to getting the most out of logic as a tool is that you need to be able to prepare to use it in a negotiation before the negotiations begin.

I tend to believe that logic should be included in any negotiation definition. The reason is that as you are planning how you want your next negotiation to proceed, creating a sequence of arguments based on logic can provide you with the negotiating framework that can help you to close a deal.

What you are going to want to do is to include logic in your preparation for the negotiation. This means that you’ll need to lay out a sequence of proposals that you’ll want to make of the other side. You’ll then have to create a logical framework for why you are making that proposal. Your goal will be to get the other side of the table to agree to your proposal based on your logic.

If you can do this, then your next proposal should be based off of the agreement that you’ve been able to reach on the first proposal. By doing this you can use logic to guide the other side to the conclusion that you want to reach. Once they start to agree with you, logic will make it very difficult for them to stop agreeing!

What All Of This Means For You

Negotiating can be hard work. We’ve all been taught that logic is a good thing and so as a negotiator you’d think that using logic as a part of your negotiating techniques could only be a good thing, right?

It turns out that logic is a slippery beast. During a negotiation if the other side of the table starts to use logic against you, you may quickly find yourself in trouble. The reason for this is that logic is a well-defined series of conclusions that may lead you to a result that is not what you wanted to get out of the negotiations. On the other hand, if you construct a series of logical arguments that support your position, the other side may find it hard to object to your requests.

Logic is a powerful tool. The next time that you are in a negotiation make sure that you keep your eyes open in order to quickly determine if the other side is preparing to use logic against you. No matter what they do, you should always be ready to use logic to support your negotiating positions.

- Dr. Jim Anderson
Blue Elephant Consulting –
Your Source For Real World Negotiating Skills™

Question For You: How much time do you think that it’s worth spending creating a set of logical arguments to use during your next negotiation?

Click here to get automatic updates when The Accidental Negotiator Blog is updated.

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What We’ll Be Talking About Next Time

Magical mind control powers. That’s what every sales negotiator would like to have. The ability to bend the other side of the table’s mind to your way of thinking would be the set of negotiation styles or negotiating techniques that would make life so much easier. Sadly, I don’t believe that such powers exist. However, there is something that comes pretty close – standards.

Negotiators Know That You Can Only Win By Taking The High Ground

Friday, October 21st, 2011
Image Credit
If you aren't on the high ground, then you're not going to reach a good deal

If you aren't on the high ground, then you're not going to reach a good deal

When it comes to how you want to conduct your next negotiation, there are an almost limitless number of ways to go about doing it. Some of them are above board and some of them are downright sneaky. I’m going to suggest that if you want to walk away from the negotiating table with a deal that both sides are going to feel good about, then you’re going to have to take the high ground…

What Is The “High Ground” And Why You Should Care

In order to reach the outcome of a negotiation that you want to, you need to be in the driver’s seat – you need to be controlling the direction that the negotiation takes. The challenge here is that the other side of the table will be trying to do exactly the same thing at the same time.

During the negotiation process, you will take positions and you will ask the other side to make concessions to you. As you might well expect, they are probably not going to be all that interested in making those concessions to you. Your negotiating skills will have to come into play as you attempt to convince them to adopt your views and make concessions.

This process can either be easy or hard to do. You can make it much easier on yourself if you choose at the outset of the negotiating session to take the high ground. This isn’t one of the negotiating techniques that we are talking about. Rather it’s more a part of an overall principled negotiation philosophy.

Taking the high ground during a negotiation means that instead of trying to bully or verbally overpower the other side of the table, instead you rely on solid evidence in the form of both logic and facts. It’s not all about you, rather the reason that the other side should adopt your viewpoint is because of the compelling evidence that shows that it really is the correct way to go.

How To Reach The High Ground

Realizing that the high ground is the correct way to go during a negotiation and then actually taking it are two completely different things. Any negotiation definition tells you that you are going to have conflict with the other side during the negotiation and staying on the high ground can be a difficult thing to do.

There are many negotiation styles that you can choose from when you are starting your next negotiation; however the following four components must always be included in what you do in order to allow you to keep the high ground:

  • Have A Solid Direction: You have got to know where you are going. Having a strong sense of where you want the negotiations to lead to is key to allowing you to retain the high ground.
  • Having History On Your Side: Do your homework before the negotiation and be able to point out how your positions are simply a continuation of what has been agreed to by the other side in the past.
  • Love That Logic: The nice thing about logic is that people can’t really argue with it. Take the time to think out your positions and then present them in a logical fashion to the other side.
  • Use Standards: If somebody else has established a standard then make sure that your proposal is supported by this standard and make sure that you tell the other side this.

What All Of This Means For You

Negotiating can be a tough job. As you enter a negotiation you need to make a decision about how you want to get to the end. There are a lot of different ways to get there, some are above board and a whole bunch are not.

Experienced negotiators know that sticking to the high ground is the best way to conduct a negotiation. Using solid backup material consisting of factual evidence and well-though out logic allows you to convince the other side of the table that you really are looking to strike a deal with them.

Negotiators can be tempted to forego the high ground if they find themselves in a rush – they just need to get a deal done quickly. However, it’s been proven time after time that if you don’t take the high ground during your negotiations, the deal that you negotiated won’t be one that either side will want to live with.

- Dr. Jim Anderson
Blue Elephant Consulting –
Your Source For Real World Negotiating Skills™

Question For You: What do you think that you should do if your management doesn’t want to take the high ground?

Click here to get automatic updates when The Accidental Negotiator Blog is updated.

P.S.: Free subscriptions to The Accidental Negotiator Newsletter are now available. Learn what you need to know to do the job. Subscribe now: Click Here!

What We’ll Be Talking About Next Time

Negotiations can go on for a long time. When you start a negotiation, you probably have a pretty good idea of where you want to get to. The big question is does the other side of the table share this goal with you? Will they be able to remember this goal throughout the entire negotiation? Hmm, sounds rather iffy to me. Perhaps what you need are a set of guiding principles…

2 “Never Fail” Secrets To Getting Your Way In A Sales Negotiation

Friday, May 21st, 2010
Image Credit Sometimes The Shortest Words Are The Most Powerful

Sometimes The Shortest Words Are The Most Powerful

Hey, did you read any of those Harry Potter books (or at least see one of the movies?) If you did, then you probably got drawn into the world of magic and wizards that the books are all about. It sure seems as though in these stories that there is a magic portion or a curse to do just about anything. The stories are fiction but it turns out that sales negotiators do have some real magic that they can use to get what they want during a negotiation…

The Power Of The Word “No”

For some odd reason in Western cultures there seems to be a social stigma associated with saying the word “no” to someone – even when we’re in the middle of a sales negotiation. If you want to be successful, you’re going to have to learn to get over this hang up.

I’m not talking about just saying “no” and then turning your back to the other side of the table. Instead, I’m going to suggest a two-part “no” strategy. The first part, naturally, consists of you saying “no”. The second part is where you take the time to explain to the other side of the table WHY you said no. The goal here is to explain your reasoning in a clear and logical fashion.

One of the reasons that so many of us really dislike saying (or sticking with ) a “no” is because we think that it’s going to make the other side of the table feel bad. What’s interesting about this is that more often than not, we’re wrong about this.

Getting a “no” from us might be exactly what the other side of the table wants. It closes the door on this part of the negotiation and so they can move on to the next part. If asked by their bosses, they can at least say that they asked and we said “no”.

In the world of negotiating, just about everyone agrees that the Japanese are the best at saying “no” . They have a way of saying it in such a way that you don’t feel bad when you hear it: “yes, but …” or “no, maybe…”.

Give Them An Opportunity To Vent

Just how do you think your response of a “no” is going to make the other side of the table feel? Sad? Angry? You bet! When they are feeling this way they are going to want to vent, let off some steam. If you are wise, you’ll go ahead and let them do this.

The reasoning behind this strategy is subtle, but complex. By allowing the other side to go on a rant, you are deliberately not restricting their actions. If you tried to do this they just might go postal and storm out of the negotiations. By allowing them to do some yelling, you are providing them with a safe way to work through their frustrations.

Another point that you should keep in mind is that when the other side is venting, they may actually be showing off for the rest of their team. Remember that when the sales negotiations are done, they are going to have to report to their bosses who will ask if they did everything that they could in order to get the best deal possible. Reports of their tirade may serve to convince their internal audience that they did a good job.

What All Of This Means For You

Forget the magic that Harry Potter is able to call upon, today’s sales negotiators need to find some practical magic. The good news is that there seems to be plenty of it around for us to use.

The simple word “no” can be the one word that allows you to get what you want during your next sales negotiation. You just need to find the courage to say it and stick with it. Once you’ve said it, you’ll need to give the other side of the table a chance to work out their frustration.

If you can do both of these things, then you’ll be that much closer to striking a good deal during your next negotiation. Who can say “no” to that?

- Dr. Jim Anderson
Blue Elephant Consulting –
Your Source For Real World Negotiating Help For Technical Staff

Question For You: Once you’ve said “no” to something, do you think that you can ever change you mind and say “yes” to it without losing face?

Click here to get automatic updates when The Accidental Negotiator Blog is updated.

What We’ll Be Talking About Next Time

In the world of negotiating, the actual process of negotiating is very much an art. In order to be good at it, a master sales negotiator needs to have a complete collection of negotiating tactics at his or her disposal…