Archive for the ‘winning’ Category

Winning Sales Negotiations: The Pizza Secret

Tuesday, August 25th, 2009
Secrets To Making The Biggest Deal Pizza! <p> (c) - 2008 </p>

Secrets To Making The Biggest Deal Pizza! (c) - 2008

Recently I was talking with some friends of mine who are planning on using the current depressed real estate market to “trade up” and get a bigger / better house. They were lamenting the fact that this process was going to require them to negotiate with the sellers. They had come to me because they knew that I teach others how to use negotiation to quickly close bigger deals.

What they wanted to do was use that “win-win” technique that they had heard others talking about and they wanted me to teach them how. Sigh. Nothing in life is ever as easy as it seems, but from this experience I thought there were a few key points that you might be interested in…

The Negotiating Pizza

When I started talking with my friends about the house that they wanted to buy, I kicked off the conversation by asking them what they wanted to get out of the negotiations that they knew would be required. They said that price meant everything to them – they could only afford to spend so much money.

Dear reader, clearly we were starting off on the wrong foot. The problem is that my friends were looking at the negotiations for the house that they wanted as a pizza. Assuming that that pizza had been cut into 10 slices, they wanted to make sure that they came out of the negotiations with at least 6 pieces and not 4 pieces. This is not win-win negotiating.

In their quest to get the house that they wanted at the lowest possible price, my friends were approaching the negotiations as a contest – a contest that would have a clear winner and a clear loser. No wonder they were nervous!

A Better Negotiating Pizza

Win-win negotiating has everything to do with how both sides of the table feel after the negotiators are done. If somebody feels as though they’ve come away with less pizza than the other side, then it wasn’t a win-win discussion.

What you need to do is to make the pizza BIGGER. That way it doesn’t become a matter of who gets how many pieces, because both sides actually walk away with more pizza.

In working with my house buying friends, I asked them where they had some flexibility – what else could we add to the negotiations besides just price. It turns out that they were flexible on when they could take possession – they didn’t need to move in immediately. Also, my friends are handy fixer-uppers and so they were willing to make changes to the house – the current owners didn’t have to actually have the work done.

Final Thoughts

In the end, these two additional negotiating points were what allowed my friends to successfully close the deal. The current owners had not yet picked where they wanted to move to so having more time to get out of the house was very important to them. Additionally, they had a lot of fancy furniture that they didn’t want to have to worry about covering while the house was being painted, etc. My friends got the house for a fair price and everyone went away with more than enough pizza.

Sales negotiators who learn how to make the pizza bigger for both sides of the table will be able to close better deals and close them quicker.

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What We’ll Be Talking About Next Time

The single  most important factor in determining how a negotiation is going to turn out centers on a single question: who has the most power? The big problem that most of us have is that we don’t think that we have enough of it. Turns out, we’re generally wrong about this…

The Difference Between Sports And Sales Negotiation: Winning

Tuesday, May 19th, 2009
Winning Means Everything In Sports, In Sales Negotiations It Means Something Else...

Winning Means Everything In Sports, In Sales Negotiations It Means Something Else...

What does it mean to “win” a sales negotiation? This sure looks like a simple question doesn’t it? I think that in our minds, we all know what we think winning looks like – after all, we see it in sports all the time. However, things are just a bit different when it comes to sales negotiations…

In sports, winning sometimes is achieved by a blowout - the football game that ends up 60 – 0, the no-hitter in baseball, etc. What’s interesting is that although these are clear victories for one team, the viewers get bored quickly and turn off the game – why bother if you already know who’s going to win. A lot of Superbowl games have been like this.

It turns out that sales good negotiations are a lot more like sports games that are too close to call right up until the last moment.

Dr. Chester Karrass goes about defining a sales negotiation winner as being someone who “.. understands what his or her objectives are and takes the time to achieve what is possible through the bargaining process.”

The interesting thing here is that “getting the lowest / highest price” is nowhere to be found in this definition – I think that that speaks volumes. During a sports competition, nobody spends any time worrying about what they can do to make a better deal for the other side. However, during a sales negotiation, this can be critical because you’re going to be dealing with the other side in the future and this negotiation is just the start.

Finally, one of the keys to being a successful sales negotiator is to make sure that the other side ends up being satisfied with the final deal that you reach. Unlike sports, it’s not over once the deal has been inked. The other side still needs to deliver on their promises and you want them to be happy to do so – not unhappy and looking for ways to cut corners in order to make back some of what they feel that they’ve lost!

When you negotiate deals, do you spend time before hand planning how you want the negotiation to go? Do you spend enough time? Do you worry about how the other side is going to feel once the negotiations are done? Leave me a comment and let me know what you are thinking.