Archive for the ‘mental preparation’ Category

The Seven Deadly Sins Of Preparing To Negotiate

Tuesday, June 17th, 2008

The Seven Deadly Sins of Preparing to Negotiate
You wouldn’t show up for a job interview naked (well, let’s say that you wouldn’t show up naked for MOST job interviews). You wouldn’t sit down to gamble in Las Vegas unless you knew the rules of the game. You wouldn’t start to run a marathon while wearing snow boots. So why would you ever even dream about starting a negotiation with a bunch of wrong assumptions?

You would be amazed at how many people actually do this. Somehow we have all talked ourselves into believing a lot of stuff about how negotiating is done and just who has the negotiating power that are flat out wrong. We seem to get ourselves offtrack even before we start to negotiate. How about if we spend some time now and identify these Seven Deadly Sins so that we can stop doing them!

  1. We assume that the other party is all-powerful and is holding all the cards.
    Fact: In truth, the other side rarely, if ever, is , or does. Instead at the start of a negotiation, power is shared by both sides. Perhaps not equally, but you always do have some power.

  2. The other side has a clear idea of exactly he wants.
    Fact: Sometimes he does, sometimes he doesn’t, no matter how detailed he may have been in describing what he is looking for before the negotiations begin. Often times, the other side has a lot of details about something that won’t fix their problems. It’s your job as a part of the negotiation process to listen and discover their true issues.
  3. The other side is only concerned about price.
    Fact: price is the most overrated word in negotiation. It is an important part of the whole negotiation; however, it’s not nearly as big of a deal as most people make it out to be. There are lots of other issues that need to be discussed and these issues will diminish the importance of price in the final agreement.
  4. There are other people / companies / products that have a better solution to offer the other side than you do.
    Fact: This is almost always never the case. Of course there are other options for the other side no matter if you are talking about going on a date or buying an airplane. However, every single other option has an up side and a down side associated with it. What you bring the table has an up side and a down side also. Now the only thing to negotiate about is how valuable your up side it to the other side.
  5. You’d be in a better position to negotiate if only you had more authority.
    Fact: In most negotiations, you’d be better off with less authority. Less authority means that you can build better relationships with the other side because you are NOT the decision maker, instead you are both in this together trying to come up with an agreement that “they” will accept.
  6. Your only real weapon is the ability to ask for less.
    Fact: Asking for less is only one of the literally dozens of negotiation tools at your command, and, oh by the way, many are much more effective than asking for less.
  7. You treat negotiating like just another meeting.
    Fact: failing to get enough sleep, do your homework, or wear comfortable clothing all provide the other side with power over you. Why would you ever put yourself at a disadvantage just because you didn’t take the time to prepare?

There you go — now you know the 7 deadly sins that can diminish your negotiating power even before you start to negotiate. Overcoming these 7 can be challenging; however, learning to do so will start paying you back right off the bat.

Let’s Get Physical

Thursday, May 15th, 2008

Physically Prepare To Negotiate Well
This might fall into the “duh” category; however, you would not believe how many times even the most experienced negotiators forget that before you negotiate, you must be mentally and physically in the right place. This is just a fancy way of saying that you have to be very comfortable to negotiate. Physical and mental comfort as you negotiate is vastly underrated as a strategy.

Negotiating starts with being relatively comfortable. I shouldn’t have to say it, but it’s good to remember that you shouldn’t negotiate the day after a loss in the family, you should wear comfortable clothes, whatever you do don’t wear clothes that will make you feel inferior, (ladies especially) should not wear uncomfortable new shoes.

In his book Negotiate and Win, Dominick Misino tells the story about a negotiating team responded to a domestic-type dispute in a suburban neighborhood. A man had barricaded himself in a house for some trivial reason and was refusing to come out. No weapons had been seen and there was some question among the police officers as to whether the man was really barricading himself in the at all. The negotiator said “I can deal with this easy.” It was an early fall afternoon in the Northeast, one of those gorgeous 70 degree days just before the leaves start changing colors. The negotiator figured that he’d have the guy out in a few minutes and get back in time to know off early for dinner. Except that the person in the house turned out to be pretty serious about not coming out. And he turned out to have a weapon that no one had known about. The afternoon turned into the evening and the evening into nighttime. The temperature dropped to 50 degrees and then dipped to 45. The negotiator, still in shirtsleeves, froze body parts off. By the time the man in the house finally agreed to come out, the negotiator was almost suffering from hypothermia.

He should have known better! Let all of us accidental negotiators learn from this and make sure that we’ll be comfortable no matter how long the negotiations go on.